9 Oct 2020, 09:00–17:00 (UK)
Remote via live video
£159–£199 + VAT
An interactive hands-on workshop on service design run by an experienced designer. You'll leave with plenty of knowledge on how to use service design in your company: from its core principles, visual thinking and research techniques, to alignment diagrams and creating personas, mapping customer journey and Business Model Canvas, plus much more.
Roman Schöneboom – UX Design Systems Lead at Credit Suisse, previously leading Service Design at Lloyds Banking Group, Tesco and UK Ministry of Justice. A certified facilitator for LEGO Serious Play.
Service Design is a collaborative discipline, where we think on our feet. This will be a save environment without judgement, where you can get your hands on Service Design techniques. In this Essentials course we will: Show moreShow less
Complete beginners, graphic / UX / UI designers, developers, PMs, BAs, marketers. From big companies and startups to independent freelancers – read student reviews