1 Mar 2021, 13:00–18:00 (UK)
Remote via live video
An interactive hands-on workshop on service design run by an experienced designer. You'll leave with plenty of knowledge on how to use service design in your company: from its core principles, visual thinking and research techniques, to alignment diagrams and creating personas, mapping customer journey and Business Model Canvas, plus much more.
Roman Schöneboom – UX Design Systems Lead at Credit Suisse, previously leading Service Design at Lloyds Banking Group, Tesco and UK Ministry of Justice. A certified facilitator for LEGO Serious Play.
Service Design is a collaborative discipline, where we think on our feet. This will be a safe environment without judgement, where you can get your hands on Service Design techniques. In this Essentials course we will: Show moreShow less
Complete beginners, graphic / UX / UI designers, developers, PMs, BAs, marketers. From big companies and startups to independent freelancers 👉🏼 read student reviews
Choosing between UX design courses at The School of UX and General Assembly, Udemy or university degrees? Any education is great. It’s up to you to pick the right one for you:
You can also pay in 3 interest-free instalments – select “Buy now, pay later with Klarna” at the checkout.
Want to pay by invoice – email us.