UX Research course: from theory to practice

Date to be confirmed
London, SE16 7AR
Beginners–Intermediate
993 SR

What's on

A short, practical & affordable course on User Experience research. This hands-on workshop run by a professional UX researcher with over 10 years of experience will cover:

defining UX Research
making it a business case
preparation: research questions and goals
methodologies: the right method for each project
execution: where do I find the participants? what equipment should I use? moderation techniques, notetaking tips
reporting and analysis: choosing the right deliverable, keeping it focused, maintaining corporate engagement
systematising research: developing a roadmap, ensuring sustainability, keeping it real
further training and readings
live QnA

You'll leave with plenty of knowledge on how to carry out proper UX research on your project. Go beyond traditional user testing and become a UX research star. Regardless of whether you are a team of one or ten, this workshop will have something for you.

Who runs it

The School of UX speaker Alberto Ferreira

This course is run by Alberto Ferreira, UX Research Lead at Travel Republic. He has worked on improving the digital experience for big players like Opodo, Sony, BBC, among others. He is also the author of Universal UX: Building Multicultural Experience and is a featured UX conference speaker.

What our students say

We are rated 4.9 out of 5 on Trustpilot 👉🏼 read all the reviews

As a graphic designer I wanted to gain more of an insight into the world of UX/UI design and I was definitely given the knowledge and tools to be able to apply them into my day to day role.

Shauna

I took this course as a content designer wanting to learn more about UI and UX. Most other courses don't offer certificates but this one did. So it's great to have actual evidence to place on my CV, LinkedIn and online portfolio.

Jordan

This was a fantastic week of learning. Each tutor was incredibly helpful. Would highly recommend to anyone wanting to start a career in UX and or UI.

Izzy

I did the UX writing course and it was exactly what I needed. I'm looking forward to finishing the UX/UI cycle with the school of ux and upping this to a 5-star review.

Cerise

What we'll cover

In this workshop you will learn how to carry out user research, map user journeys, run usability and A/B testing, track conversions and more. Show more Show less

carrying out user research and reporting findings
to understand users, their needs and challenges using surveys and interviews
mapping user journeys and experience maps
to understand how users navigate through the system, find out about their feelings any pain-points
usability testing remotely & in person
to validate assumptions and test product directly with users before spending time and financial resources on coding
A/B testing
to compare two or more design variations and pick the best performing one (instead of arguing with fellow teammates)
looking into analytics
to measure performance of your design: setting goals and tracking conversions in order to turn visitors into customers