Mapping User Journeys in UX Design

TBA  |  Canada Water Library, London SE16 7AR  |  Beginners–Intermediate

What's on

A short, practical & affordable weekend course on how to map user journeys in UX design run by professional designers.

We'll have an interactive session where you will work in a collaborative environment to flesh out end-to-end customer journeys based on a specific brief. By the end of the workshop you will have a high level understanding of:

  • How and when to create customer journeys
  • How to identify core customer needs
  • Empathy mapping
  • Basic understanding of pen portraits
  • Book recommendations
  • Lots of QnA

At the end of the session we'll have a round table discussions on learnings and you will be given valuable advice on how to use this effectively going forward in design workshops at work and with your clients.

Who runs it

The School of UX speaker Chandrika Kumari

This course is run by a professional UX designer Chandrika Kumari with 10 years of experience in design for retail, financial and travel sectors, working in companies like Sky, The BIO Agency and The Times Group.

Everyone's welcome

Suitable for complete beginners with no previous experience, as well as those who have already started exploring UX & UI design and want to spruce up their skills.

  • UX and UI designers
  • graphic designers
  • web designers
  • product owners
  • project managers
  • business analysts
  • marketing specialists
  • startup founders

What our students say

Great design tips and ideas. Tutor has wide & great experience in the field of UI & UX. A real expert.
★ ★ ★ ★ ★
Photo of The School of UX student Katherine
Katherine
Product Manager
I learned a lot. After only 30 mins of your course, I was able to apply it to my job straightaway.
★ ★ ★ ★
Photo of The School of UX student Nikita
Nikita
Software Developer
I'd highly recommend these courses! Really helped me to understand more about what UX is.
★ ★ ★ ★ ★
Photo of The School of UX student Pete
Pete
Web Developer
Perfect point-of-entry to UX. A simple, clear and straightforward course that untangles UX myths.
★ ★ ★ ★ ★
Photo of The School of UX student Stephanie
Stephanie
UX/UI Designer

Who we are

We are professional UX & UI Designers with 10+ years of experience working with the below FTSE 100 companies. We brought affordable UX education to 1000+ people since 2016 through mentoring, courses and conferences:

Where to find us

Our courses are run at Canada Water Library in London SE16 7AR. It's right outside Canada Water tube station, 4 minutes by tube from London Bridge.

Sign up now

We encourage you to book for a few courses to get the most out of our programme. There's a great value bundle available:

Our recognitions

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Top 50 Alternative UX Design Programs by Value Colleges

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14 Best Paid and Free UX Design Courses by Digital Arts